ClosedCount Privacy Policy

CLOSEDCOUNT PRIVACY POLICY Effective: September 16, 2026 ClosedCount provides software for real-estate transaction, commission, compensation, cap, production, and related business administration. 1. Information We Process. ClosedCount may process names, email addresses, account roles, brokerage/company information, authentication identifiers, profile information, support communications, customer-entered transaction and compensation information, documents, IP addresses, browser/device information, timestamps, authentication events, logs, and agreement-acceptance records. 2. Uses. Information may be used to provide and secure the Service; authenticate users; calculate and display customer-directed information; generate reports; maintain audit and acceptance records; provide support; troubleshoot; prevent abuse; improve reliability; comply with legal obligations; and administer accounts. 3. Customer Responsibility. Customers determine what business information they enter and are responsible for having appropriate authority and legal basis to provide it. Customers should not upload unnecessary information. 4. Service Providers. ClosedCount may use third-party providers for cloud hosting, databases, authentication, email, communications, security, analytics, payment processing, and infrastructure. Providers may process information as necessary to perform services subject to applicable contractual and legal obligations. 5. Sharing. ClosedCount does not sell customer data as a data-broker product. Information may be disclosed to service providers necessary to operate the Service; authorized users of the relevant account; when directed by the customer; in a business reorganization or transfer subject to appropriate protections; to protect rights, safety, and security; or when required by law or valid legal process. 6. Retention. Information may be retained as reasonably necessary to provide the Service, maintain business and audit records, resolve disputes, enforce agreements, meet legal obligations, and protect integrity and security. Historical brokerage, audit, security, and agreement-acceptance records may be retained after user deactivation or deletion where there is a legitimate business or legal need. 7. Security. ClosedCount uses administrative, technical, and organizational safeguards designed to protect information. No system can guarantee absolute security, availability, or prevention of data loss. Customers are responsible for independent copies of business-critical records and protecting credentials and devices. 8. Access and Correction. Users may review or update certain account information in the Service. Requests concerning personal information may be submitted to support@closedcount.com. Identity verification may be required and information may be retained where required or permitted by law. 9. Children. ClosedCount is a business service and is not directed to children. 10. Changes. ClosedCount may update this Privacy Policy. The current version and effective date will be posted through the Service. Material changes may require notice or renewed acceptance where appropriate. 11. Contact. Privacy questions may be directed to support@closedcount.com. © 2026 ClosedCount. All rights reserved.